Skip to content
Region 3 - Denver Prevention Training Center Calendar view

STI/HIV Interview Series: The Anatomy of Problem Solving During STI/HIV Interviews

No access code required

Registration Coming Soon!


This event is for people working in Region 3.

See a map of the Regions (opens in a new window)


A successful interview allows for the collection of critical information about a person diagnosed with STI/HIV, while providing support, referrals, and answers to questions the person may have. Discussion of sensitive and personal information can be challenging. In addition to developing trust and an empathetic rapport, critical thinking, motivational interviewing, problem solving, and conflict resolution are key to collecting the most accurate information and providing effective support.

This learning collaborative will introduce problem solving models, and opportunities to strengthen your confidence level by applying various problem-solving models to motivate others to take action. Participants will learn how to apply the Assertiveness Model, LOVER Model, and CHART during instructor demonstrations, case scenarios, and roleplays.

Training participants could benefit from training in motivational interviewing, and sexual orientation and gender identity, prior to attending this training. Training participants new to the disease intervention role could benefit from attending the STI/HIV Interview Series Learning Collaborative--Overview of STI/HIV Interviewing, Social and Medical History Taking, and Sexual Social Network Elicitation, prior to this training.


  • Describe how problem solving is important in the work that you do.
  • Build confidence and assertiveness to prepare you to problem solve.
  • Apply the Assertiveness Model to problem solve.
  • Apply the LOVER Model to problem solve during the contact elicitation stage of an interview.
  • Recognize how the Confrontation Model can motivate others to take-action.
  • Implement CHART to motivate others to take-action.
  • Discuss challenging real-life problem statements and strategies to resolve.

How to enroll

  • Register by selecting the event date you want, generally at the upper right of the page.
  • If the date you prefer is greyed out, the event is full.
  • If you do not have an account, you will be prompted to create one.
  • Once registered, you will need to read and complete the Participant Expectations activity.
  • After you submit the activity, you can find information on accessing the event by visiting the Event Information page.
  • You will also receive an emailed confirmation with information on accessing the event.
  • Please add this time and date to your calendar.


    • Interactivity is an important part of the event. Please have audio and video capability on your device. We encourage people to communicate verbally or use the chat feature.
    • To engage fully with the learning collaborative (LC) experience, we ask that you stay for the entirety of the LC. Participants who show up later than 15 minutes past start time or otherwise miss more than 15 minutes will be asked to register for another session. 
    • Supervisors, please be aware of staff registrations and allow time for full participation.

    Here is the event outline:

    Learning Collaborative Event Information

    Evaluation and Completion

    After the webinar, visit this module to fill out an evaluation and complete the course.


    The following certificates are awarded when the event is completed:

    Certificate of Completion
    Back to top